Toll-Free: 1-800-922-8195 - Automated
Toll-Free: 1-800-225-7286 - Operator Assisted
Hours: 8:00 A.M. to 5:00 P.M. Eastern Time
Fax Premium Finance Agreement to:
Agency Services and Asset Management Team
Terri Milkowski - 800-922-8195, Ext. 1038
Jan Mushtare - 800-922-8195, Ext.
Dian Mardirosian - 800-922-8195, Ext. 1032
Jeanette Shablin - 800-922-8195. Ext. 1034
Donna Brown, Manager - 800-922-8195, Ext.
Our Interactive Voice Response System (IVR) has been upgraded to accept payments over the phone. Payment functionality is available to borrowers, or agents on behalf of borrowers. A $5.00 fee may apply, and the caller must provide valid routing and bank account numbers to successfully complete a transaction.
Please note the IVR system is also now available in both English and Spanish. To access the system, please call (866.412.2431).
If you have any questions, or would like additional information, please contact the branch office at (800.922.8195).
Overnight Payments To
67 Millbrook St
Worcester, MA 01606
Make Check Payable and Remit To
P.O. Box 905849
Charlotte, NC 28290-5849